CHAPTER 15 : CREATING COLLABORATIVE PARTNERSHIP
Teams , Partnership And Alliances
Collaboration system - supports the work of teams by facillitating teh sharing and flow of information.
Collaboration System
An...
Chapter 14 : E-Busines
How do E-Commerce and E-Business differ ?
E-Commerce - the buying and selling of goods and serviices over the Internet.
E-Business - teh conducting of business on the internet icluding not only...
CHAPTER 12 : ENTERPRISE RESOURCE PLANNING
At the heart of all ERP systems is a database, when a users enters info in one module, its immedietly and automatically updated throughout the entire system.
Evolution Of...
CHAPTER 11 : CUSTOMER RELATIONSHIP MANAGEMENT
The Evolution Of CRM
CRM reporting technology - help organizations identify their customer across other applications.
CRM analysis technologies - help organization...
CHAPTER 10 : SUPPLY CHAIN MANAGEMENT ( SCM )
Basics SCM
Organizations must embrace technologies that can effectively manage supply chain
Information Technology Role in the Supply Chain
Factors Driving SCM
1....
CHAPTER 9 : DECISION MAKING
Model – a simplified representation or abstraction of
reality
Transaction
Processing Systems ( TPS )
TPS – the basic business system that seves the operational
level in an organization.
Online...
CHAPTER 8 : DATA WAREHOUSE
Data Warehouse Fundamentals
- a logical collection of info from many
different types of operation database.
ETL ( Extarction , Transformation , Loading
)
- a process that...